Webinar
The Fraud Journey 2030: Transforming Fraud and Disputes Events Using AI, Automation and Analytics
Hosted by Association of Certified Fraud Examiners (ACFE)
Apr 8, 2026 Online / Virtual
About This Event
This webinar explores how banks can modernize fraud and dispute operations using AI, automation, and analytics. Experts from Concentrix and Genesys will demonstrate how conversational AI, real-time agent-assist tools, and omnichannel technologies can transform voice operations from cost centers into customer loyalty engines while detecting first-party and friendly fraud more effectively.
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