Virtual16 CE Credits
Staffing and Retention for the ECC, 2nd Ed., Virtual Classroom #77609
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
This virtual classroom course addresses recruitment and retention challenges in Emergency Communication Centers by exploring policy and culture changes that improve employee satisfaction. It covers recruitment strategies, training impact, staff retention techniques, scheduling, compensation, and leadership development while providing customizable agency resources.
Topics Covered
HR & Staff DevelopmentTeam LeadershipQuality Improvement
Registration & Fees
Continuing Education
16 CE Credits
Accredited by: APCO
16 contact-hours earned over 2 days
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration