On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online #79727
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This foundational training course equips new-hire and existing public safety telecommunicators with essential skills in call taking, radio communications, and emergency dispatch technologies. The curriculum covers interpersonal communication, telephony systems including Next Generation 9-1-1, computer-aided dispatch, NIMS Incident Command System, and stress management for communications center operations.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff Development
Safety & Infection Control
Medical Errors / Patient Safety
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE) for recertification.
Who This Event Is For
Industries
Government & Public Administration