On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online #79724
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This course provides foundational training for new-hire or refresher training for existing public safety telecommunicators. It covers essential skills including call taking, radio techniques, telecommunications technology, NextGen 9-1-1, computer-aided dispatch, incident command, and liability issues. Successful completion earns APCO Institute certification.
Topics Covered
Regulatory & Legal
Risk Management
Leadership & Management
HR & Staff DevelopmentTeam Leadership
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
Recertification requires ongoing continuing education: APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE).
Who This Event Is For
Industries
Government & Public Administration