On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online #79723
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
A foundational training course designed for new public safety telecommunicators or as a refresher for existing staff. Covers essential skills including call-taking, radio techniques, NextGen 9-1-1, CAD systems, NIMS Incident Command, and stress management. Students who pass the final exam earn APCO Institute certification meeting national basic training standards.
Topics Covered
Regulatory & Legal
Risk Management
Leadership & Management
HR & Staff DevelopmentQuality Improvement
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE) for recertification.
Who This Event Is For
Industries
Government & Public Administration