On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online #79718
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This comprehensive training course covers essential skills, knowledge, and abilities for public safety telecommunicators, whether they are new hires or existing staff seeking a refresher. The course includes foundational topics like communication skills, call-taking, radio techniques, and NextGen 9-1-1, with students earning APCO Institute certification upon passing the final exam.
Topics Covered
Leadership & Management
HR & Staff DevelopmentQuality Improvement
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
Recertification requires 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE) every two years
Who This Event Is For
Industries
Government & Public Administration