On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This certification course covers essential skills, knowledge, and abilities for public safety telecommunicators, including communication techniques, call processing, radio operations, Next Generation 9-1-1, computer-aided dispatch, and liability issues. Successful completion earns APCO Institute certification demonstrating training that meets national basic training standards.
Topics Covered
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Leadership & Management
HR & Staff Development
Safety & Infection Control
Medical Errors / Patient Safety
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE) for recertification.
Who This Event Is For
Industries
Government & Public Administration