On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This course provides foundational training for new public safety telecommunicators and refresher education for existing staff. It covers essential skills including call processing, radio communications, NextGen 9-1-1 technology, Computer-Aided Dispatch systems, NIMS Incident Command, liability issues, and stress management. Successful completion results in APCO Institute certification meeting national basic training standards.
Topics Covered
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Leadership & Management
HR & Staff DevelopmentQuality Improvement
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE). Recertification requires ongoing continuing education.
Who This Event Is For
Industries
Government & Public Administration