On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Online
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
A foundational training course for new-hire or existing public safety telecommunicators covering essential skills, knowledge, and abilities needed for successful emergency communications work. Students completing the final exam earn APCO Institute certification that meets and exceeds industry-accepted national basic training standards.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff DevelopmentQuality Improvement
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 48 hours (24 hours per certification year) of Continuing Dispatch Education (CDE). Recertification requires ongoing continuing education.
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration