On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Canada, Online #77178
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
This comprehensive training course teaches new and existing public safety telecommunicators the essential skills, knowledge, and abilities needed for emergency communications work in Canada. The curriculum covers call-taking, radio techniques, Next Generation 9-1-1, computer-aided dispatch, NIMS incident command, liability issues, and stress management, with content tailored to Canadian terminology and federal/provincial legislative requirements.
Topics Covered
Leadership & Management
Quality ImprovementTeam Leadership
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
Recertification requires 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) every two years
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration