On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Canada, Online #77177
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
This comprehensive training course covers the essential skills, knowledge, and abilities required for public safety telecommunicators in Canada. The curriculum addresses Canadian emergency services communications terminology, provincial and federal legislative requirements, and modern technologies including NextGen 9-1-1, while providing foundational training in call-taking, radio communications, and computer-aided dispatch systems.
Topics Covered
Leadership & Management
Quality Improvement
Regulatory & Legal
Documentation StandardsRisk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
APCO certified PSTs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) for recertification. Recertification requires ongoing continuing education.
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration