On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Canada, Online #77175
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
This foundational training course is designed for new-hire public safety telecommunicators or as a refresher for existing staff. It covers essential skills, knowledge, and abilities required for public safety communications work in Canada, including communication techniques, call taking, radio operations, emergency technology systems, and liability issues. Students who pass the final exam receive APCO Institute certification that meets national basic training standards.
Topics Covered
Leadership & Management
HR & Staff DevelopmentQuality Improvement
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
Recertification requires 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) every two years
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration