On Demand40 CE Credits
Public Safety Telecommunicator 1, 7th Ed., Canada, Online
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
A comprehensive training course designed for new hires and existing public safety telecommunicators in Canada. Covers foundational skills including call processing, radio communications, Next Generation 9-1-1, computer-aided dispatch, and Canadian-specific emergency services terminology and legislative requirements. Successful completion results in APCO Institute certification.
Topics Covered
Regulatory & Legal
Risk Management
Wellness & Self-Care
Provider Burnout & Resilience
Leadership & Management
HR & Staff DevelopmentQuality Improvement
Registration & Fees
Continuing Education
40 CE Credits
Accredited by: APCO Institute
40 CDEs (Continuing Dispatch Education) earned upon course completion. Recertification requires 24 hours (12 hours per certification year) of CDE every two years.
Who This Event Is For
Industries
Government & Public Administration