On Demand
Mediation for Managers
Hosted by Cornell University
Apr 22, 2025 Online / Virtual
Administrative & Support ServicesEmployment Services
About This Event
This course teaches managers and supervisors mediation techniques for resolving workplace conflicts. Participants examine real scenarios and practice setting expectations, adapting to disputing parties' needs, handling emotional outbursts, and proposing interest-based solutions. The program equips learners to prevent workplace conflicts from escalating.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff Development
Regulatory & Legal
Risk Management
Registration & Fees
Who This Event Is For
Industries
Administrative & Support ServicesEmployment Services