On Demand
Illuminations – Supervisor Track #80079 – Culture of Excellence: Reinforcing Standards through Positive Accountability
Hosted by APCO Institute
Dates TBD Online / Virtual
About This Event
This supervisor-focused continuing education program explores positive accountability in emergency communications center leadership. The course provides practical tools for reinforcing expectations, recognizing performance, and addressing concerns early, while building morale through consistent, fair, and team-focused accountability practices.
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