On Demand12 CE Credits
Illuminations – Supervisor Track #80079 – Culture of Excellence: Reinforcing Standards through Positive Accountability
Hosted by APCO Institute
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This supervisor-focused continuing education program explores positive accountability in emergency communications center leadership. The course provides practical tools for reinforcing expectations, recognizing performance, and addressing concerns early, while building morale through consistent, fair, and team-focused accountability practices.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff DevelopmentQuality Improvement
Wellness & Self-Care
Provider Burnout & Resilience
Registration & Fees
Continuing Education
12 CE Credits
Accredited by: APCO Institute
Subscribers earn one CDE for each monthly course completed for a total of up to 12 CDE hours for the year.
Who This Event Is For
Industries
Government & Public Administration