On DemandCE Credits Available
Illuminations – CTO Track #78465 – Constructive and Effective Resolution of Workplace Matters
Hosted by APCO Institute
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This self-paced course teaches Communications Training Officers (CTOs) how to professionally communicate workplace concerns to management. Participants learn to present objective observations, use clear communication strategies, propose actionable solutions, and acknowledge management perspectives when addressing training environment issues.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff DevelopmentQuality Improvement
Ethics & Professional Conduct
Professional Boundaries
Wellness & Self-Care
Provider Burnout & ResilienceWork-Life Balance
Safety & Infection Control
Medical Errors / Patient Safety
Registration & Fees
Continuing Education
Credits: 1 CDE per monthly course completed, up to 12 CDE hours for the year
Subscribers earn one CDE for each monthly course completed for a total of up to 12 CDE hours for the year.
Who This Event Is For
Industries
Government & Public Administration