On Demand12 CE Credits
Illuminations CDE Program
Hosted by APCO Institute
Dates TBD Online / Virtual
Government & Public Administration
About This Event
Illuminations is an annual subscription-based continuing education program offering 12 monthly online courses to public safety telecommunicators and dispatch professionals. The program includes three specialized tracks—General, EMD, and CTO—each covering relevant topics for different roles within emergency communications centers. Subscribers earn one CDE credit per monthly course for a total of 12 credits per subscription year.
Topics Covered
Ethics & Professional Conduct
Professional Boundaries
Wellness & Self-Care
Provider Burnout & Resilience
Regulatory & Legal
Risk Management
Leadership & Management
Team LeadershipHR & Staff Development
Registration & Fees
Continuing Education
12 CE Credits
Accredited by: APCO Institute
Continuing Dispatch Education (CDE) credits available through monthly courses. Participants must submit copies of Illuminations certificates of completion to the Institute to receive CDEs.
Who This Event Is For
Industries
Government & Public Administration