On DemandCE Credits Available
Illuminations #77030 – Caller Can't Speak: Silent, Open-Line, and Third-Party Calls
Hosted by APCO Institute
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This on-demand course is part of APCO Institute's General Illuminations annual subscription program, which provides monthly continuing education for public safety telecommunicators. Subscribers earn one CDE for each course completed, with up to 12 CDE hours available per year covering critical topics in public safety communications.
Topics Covered
Ethics & Professional Conduct
Professional Boundaries
Wellness & Self-Care
Provider Burnout & Resilience
Safety & Infection Control
Medical Errors / Patient SafetyWorkplace Violence
Leadership & Management
Quality Improvement
Registration & Fees
Continuing Education
Credits: up to 12 CDE hours
Accredited by: APCO Institute
Subscribers earn one CDE for each monthly course completed for a total of up to 12 CDE hours for the year.
Who This Event Is For
Industries
Government & Public Administration