On Demand32 CE Credits
Emergency Medical Dispatch, 5th Ed., Version 5, Online #79711
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
This course trains telecommunicators to answer emergency medical service calls, prioritize responses, and deliver pre-arrival instructions. It covers EMD roles and responsibilities, legal issues, anatomy and physiology, quality assurance, and stress management, with practical exercises using APCO EMD guidecards in simulated calls.
Topics Covered
Regulatory & Legal
Documentation StandardsRisk Management
Leadership & Management
Quality Improvement
Wellness & Self-Care
Provider Burnout & Resilience
Safety & Infection Control
Medical Errors / Patient Safety
Ethics & Professional Conduct
Scope of Practice
Registration & Fees
Continuing Education
32 CE Credits
Accredited by: APCO Institute
APCO certified EMDs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE)
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration