On Demand32 CE Credits
Emergency Medical Dispatch, 5th Ed., Version 5, Online #79709
Hosted by APCO International
Dates TBD Online / Virtual
Health & Social CareTelecommunications
About This Event
This course trains telecommunicators to properly handle emergency medical service calls, prioritize responses, and provide pre-arrival instructions to callers. Students learn anatomy, legal standards, quality assurance, stress management, and practice using APCO EMD Guidecards through simulated calls and practical exercises.
Topics Covered
Regulatory & Legal
Documentation StandardsRisk Management
Leadership & Management
Quality Improvement
Wellness & Self-Care
Provider Burnout & Resilience
Safety & Infection Control
Medical Errors / Patient Safety
Registration & Fees
Continuing Education
32 CE Credits
Accredited by: APCO Institute
APCO certified EMDs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Recertification requires ongoing continuing education.
Who This Event Is For
Industries
Health & Social CareTelecommunications