On Demand32 CE Credits
Emergency Medical Dispatch, 5th Ed., Version 5, Online #77679
Hosted by APCO International
Dates TBD Online / Virtual
Health & Social CareTelecommunications
About This Event
This course trains telecommunicators to answer emergency medical service calls, prioritize responses appropriately, and provide pre-arrival instructions to callers. Students learn roles and responsibilities, legal issues, call-taking procedures, anatomy and physiology, quality assurance, and stress management through practical exercises using APCO EMD Guidecards.
Topics Covered
Regulatory & Legal
Risk ManagementDocumentation Standards
Leadership & Management
Quality Improvement
Wellness & Self-Care
Provider Burnout & Resilience
Ethics & Professional Conduct
Scope of Practice
Registration & Fees
Continuing Education
32 CE Credits
Accredited by: APCO
APCO certified EMDs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Recertification requires ongoing continuing education.
Who This Event Is For
Industries
Health & Social CareTelecommunications