ECC Leadership & AI: Smarter Decision-Making for a Stronger 9-1-1 Center

This webinar explores how AI can address critical challenges in emergency communication centers, including chronic understaffing and administrative burden. Panelists will provide a framework for understanding AI applications in 9-1-1 centers, share real-world use cases, and offer strategies for integrating AI to support supervisors and frontline staff while ensuring reliability and security.