On Demand
Dealing With Difficult Clients: Turning Snappy Into Happy
Hosted by VetFolio
Dates TBD Online / Virtual
About This Event
This on-demand course teaches veterinary professionals how to effectively manage challenging client interactions by setting boundaries, managing expectations, and responding professionally to various difficult client types including demanding clients, bullies, and know-it-alls while maintaining empathy and composure.
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Who This Event Is For
Target Audience
Veterinary professionals including veterinarians, veterinary technicians, and veterinary support staff who interact with pet owners and clients in clinical settings.