Hybrid8 CE Credits
Crisis Negotiations, 2nd Ed., Woodward, OK, #79354
Hosted by APCO International
Dates TBD Woodward, Oklahoma
TelecommunicationsGovernment & Public Administration
About This Event
This one-day course prepares telecommunicators to handle crisis negotiation calls involving hostage situations, barricaded subjects, and suicidal persons. Students learn the stages of crisis, verbal communication techniques, and tools for resolving life-or-death incidents where outcomes depend on effective interaction with callers in crisis.
Topics Covered
Safety & Infection Control
Workplace Violence
Leadership & Management
Team Leadership
Regulatory & Legal
Risk Management
Venue
Woodward, Oklahoma
View on Google MapsRegistration & Fees
Continuing Education
8 CE Credits
Accredited by: APCO Institute
APCO CDE credits earned upon successful completion
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration