Hybrid
Crisis Negotiations, 2nd Ed., Woodward, OK, #79354
Hosted by APCO International
Dates TBD Woodward, Oklahoma
About This Event
This one-day course prepares telecommunicators to handle crisis negotiation calls involving hostage situations, barricaded subjects, and suicidal persons. Students learn the stages of crisis, verbal communication techniques, and tools for resolving life-or-death incidents where outcomes depend on effective interaction with callers in crisis.
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Venue
Woodward, Oklahoma
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