Hybrid
Crisis Negotiations, 2nd Ed., Meriden, CT, #80211
Hosted by APCO International
Dates TBD Meriden, Connecticut
About This Event
This one-day training course prepares telecommunicators to handle crisis negotiation calls involving hostages, barricaded subjects, and suicidal persons. Students learn crisis progression stages, verbal communication techniques, negotiation strategies, and how to effectively process life-or-death emergency calls requiring specialized intervention beyond standard response protocols.
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Venue
Meriden, Connecticut
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