Hybrid
Crisis Negotiations, 2nd Ed., Medicine Lodge, KS
Hosted by APCO International
Dates TBD Medicine Lodge, Kansas
About This Event
This one-day course trains telecommunicators on crisis negotiation techniques for life-or-death incidents including hostage situations, barricaded subjects, and persons with suicidal intent. Students learn the stages of crisis, verbal communication strategies, and effective tools for receiving and resolving crisis calls beyond standard emergency response protocols.
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Venue
Medicine Lodge, Kansas
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