On Demand
Contact Center Professional Training and Certification
Hosted by RCCSP Professional Education Alliance
Dates TBD Online / Virtual
Business Support Services
About This Event
This course teaches contact center and help desk professionals best practices for effective customer service and communication. Participants learn skills in active listening, questioning techniques, call handling, conflict management, and adaptive communication to build customer relationships and resolve issues professionally.
Registration & Fees
Who This Event Is For
Industries
Business Support Services