On Demand24 CE Credits
Communications Center Supervisor, 5th Ed., Version 1, Online #79705
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This course provides supervisory training specifically for communications center supervisors and candidates moving into supervisory roles. It covers the evolution of the supervisory mindset, leadership and management skills, communication strategies, and how individual work connects to the agency's broader mission. Participants engage in practical exercises applying lessons to their own agency policies and procedures.
Topics Covered
Team LeadershipHR & Staff DevelopmentQuality Improvement
Registration & Fees
Continuing Education
24 CE Credits
Accredited by: APCO Institute
APCO certified CCSs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) for recertification.
Who This Event Is For
Industries
Government & Public Administration