On Demand
Communications Center Supervisor, 5th Ed., Version 1, Online #79705
Hosted by APCO International
Dates TBD Online / Virtual
About This Event
This course provides supervisory training specifically for communications center supervisors and candidates moving into supervisory roles. It covers the evolution of the supervisory mindset, leadership and management skills, communication strategies, and how individual work connects to the agency's broader mission. Participants engage in practical exercises applying lessons to their own agency policies and procedures.
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