On Demand24 CE Credits
Communications Center Supervisor, 5th Ed., Version 1, Online #79703
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This supervisory training course is designed for communications center supervisors and those moving into supervisory roles. The course helps develop a supervisory mindset and covers essential skills including leadership, management, communication, and how to align individual work with agency mission. Students apply lessons through practical exercises using their own agency policies and procedures.
Topics Covered
Team LeadershipHR & Staff DevelopmentQuality Improvement
Registration & Fees
Continuing Education
24 CE Credits
Accredited by: APCO Institute
APCO certified CCSs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE) for recertification
Who This Event Is For
Industries
Government & Public Administration