On Demand24 CE Credits
Communications Center Supervisor, 5th Ed., Version 1, Online #79701
Hosted by APCO International
Dates TBD Online / Virtual
Government & Public Administration
About This Event
This supervisory training course is designed specifically for communications center supervisors and those moving into supervisory roles. The course helps supervisors develop a broader perspective on how their work contributes to the agency's mission, covering leadership, management, communication skills, and the evolution of the supervisory mindset through practical exercises.
Topics Covered
Team LeadershipHR & Staff DevelopmentPractice Management / BusinessQuality Improvement
Registration & Fees
Continuing Education
24 CE Credits
Accredited by: APCO Institute
Beginning with the new CCS 5, APCO certified CCSs must provide proof every two years of 24 hours (12 hours per certification year) of Continuing Dispatch Education (CDE). Recertification requires ongoing continuing education.
Who This Event Is For
Industries
Government & Public Administration