On Demand24 CE Credits
Communications Center Supervisor, 5th Ed., Version 1, Online
Hosted by APCO International
Dates TBD Online / Virtual
TelecommunicationsGovernment & Public Administration
About This Event
A supervisory training course specifically designed for communications center supervisors and candidates moving into supervisory roles. The course helps develop a supervisory mindset and covers essential leadership, management, and communication skills tailored to the unique demands of emergency communications centers.
Topics Covered
Leadership & Management
Team LeadershipHR & Staff DevelopmentQuality Improvement
Ethics & Professional Conduct
Professional Boundaries
Registration & Fees
Continuing Education
24 CE Credits
Accredited by: APCO Institute
Continuing Dispatch Education (CDE). Recertification requires 24 hours (12 hours per certification year) of CDE every two years.
Who This Event Is For
Industries
TelecommunicationsGovernment & Public Administration