Hybrid
Certified Quality Management Professional Boot Camp
Hosted by RCCSP Professional Education Alliance
Jun 2–12, 2026 Centennial Center, Schaumburg, Illinois
About This Event
A comprehensive five-day boot camp designed to teach contact center professionals how to design, implement, and manage effective quality management programs. Participants learn strategic planning, stakeholder analysis, quality monitoring form design, coaching techniques, and performance measurement, culminating in CQMP certification upon successful completion of an exam and real-world project.
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