On Demand
Call Center Management Boot Camp
Hosted by RCCSP Professional Education Alliance
Available On Demand· Timezone: CST Online / Virtual
About This Event
This intensive 5-day certification boot camp equips call center managers and supervisors with comprehensive contact center management skills. Participants learn forecasting, scheduling, quality monitoring, coaching techniques, technology implementati
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Who This Event Is For
Target Audience
Call center supervisors, managers, and executives responsible for improving contact center performance, establishing best practice processes, or designing new call center operations