Virtual
Bullying and Negativity in the Communications Center, 2nd Ed., Virtual Classroom
Hosted by APCO International
Dates TBD Online / Virtual
About This Event
This eight-hour course examines how bullying occurs in communications centers and provides strategies to combat it. Participants will explore the nature and impact of bullying on individuals and organizations, learn corrective actions, conflict resolution techniques, and develop skills to foster and maintain civility in the workplace through policy development and implementation.
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