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The marketplace connecting CE Professionals, Event Hosts, Business & Industry, and Speakers.

For Professionals

Browse Events
CE Professionals
Speakers & Authors

For Organizations

Exhibitors & Sponsors
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Company

About
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Advanced Workforce Management | Virtual Event | networkED.global

Virtual

Advanced Workforce Management

Hosted by ICMI

Jul 21–22, 2026 Online / Virtual

Administrative & Support ServicesTelecommunications

About This Event

This two-day instructor-led course advances workforce management skills beyond foundational concepts. Participants learn trend analysis, holiday planning processes, special scheduling scenarios including 24/7 operations and non-phone workloads, forecast accuracy measurement, schedule efficiency metrics, and effective communication strategies with operations teams.

Topics Covered

HR & Staff DevelopmentTeam LeadershipQuality ImprovementPractice Management / Business

Registration & Fees

Who This Event Is For

Industries

Administrative & Support ServicesTelecommunications

Visit Event Website

You'll be redirected to the organizer's registration site

Key Dates

Event Start DateJul 21–22, 2026

Attendee Registration Opens*

Early Bird Registration Deadline*

*These dates are not yet available from the host.