Adding New Technology Without Adding Extra Burden: How AI Reduces Cognitive Load During 9-1-1 Call Taking – Webinar #80064

This webinar examines how AI-assisted tools can reduce cognitive load for 9-1-1 telecommunicators rather than adding to it. Participants will learn how real-time automation and predictive guidance can support call takers by improving consistency, reducing screen switching, and protecting emergency response capacity while keeping telecommunicators in control.