On DemandCE Credits Available
10 Free Healthcare Customer Service Training Courses
Hosted by SC Training (formerly EdApp)
Dates TBD Online / Virtual
Health & Social Care
About This Event
A curated collection of 10 self-paced online courses covering healthcare customer service topics including positive scripting, HIPAA compliance, patient communication, empathy, informed consent, complaint handling, and data security. Designed for healthcare professionals to improve patient interactions and service quality.
Topics Covered
Regulatory & Legal
HIPAA & PrivacyDocumentation Standards
Ethics & Professional Conduct
Informed Consent
Leadership & Management
Quality Improvement
Continuing Education
Accredited by: CPD
CPD accredited certificate available for Complaints Handling in Health & Social Care course
Who This Event Is For
Industries
Health & Social Care